tci General Surgery Coding Alert - 2023 Issue Q3

Tech Update: Code This When You Portal-Message Patients

Timing is everything. Treating a patient via a patient-portal conversation is an example of how digital health tools are moving practices into the future. We’re here to help you learn how to report these virtual E/M “e-visits” accurately and compliantly today, and what you might expect regarding these services in the future. Get to Know the Codes An e-visit is a patient-initiated digital encounter that takes place through a secure online portal. There are two sets of codes. One is for encounters between a patient and physician: 99421 (Online digital evaluation and management service, for an established...

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