tci Part B Insider - 2016 Issue 9

Medical Records: HHS: Provide Patients With Medical Records at No Charge

Although you can legally charge patients for sending their records, HHS appears to discourage it. If you routinely hand your patients a bill every time they ask for a copy of their charts, you may want to rethink your policy. The Department of Health and Human Services (HHS) recently came out with its most solid statement yet discouraging practices from charging patients for access to their protected health information (PHI). Start With the Basics According to the HIPAA Act of 1996, HIPAA-covered entities—which includes providers—must “provide individuals, upon request, with access to the PHI about them...

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