tci Part B Insider - 2005 Issue 12

RECRUITMENT AND RETENTION: Give Good Employees A Shot At Becoming Coders

A receptionist or scheduler already familiar with your practice will bring more value to the position Which is better: to hire new coders from outside or to promote from within? The answer depends on the qualities of your current employees. If you have an employee inside your practice who has already shown dedication and dependability, and you have the ability to train that person, then you should go ahead and make him a coder. But otherwise, the more sensible decision is to bring someone in from outside. "Coding is not an easy thing to do - not anymore,"...

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